Delivery To UK Mainland Only
Orders weighing over 15kg can not be delivered during this time.
UK delivery costs based on weight.
1-2kg £5.50
3 -5 kg £7.30
6 – 9 kg £9.00
10 – 14kg £13.00
15kg- £15.50
Please contact us if you live outside mainland UK and we will quote for delivery to your area.
Delivery Times
We aim to dispatch your internet shop order within 3-5 working days, however please allow 5 working days for arrival depending on the destination. Deliveries are sent with a carrier. We make every effort to deliver goods within the estimated timescales above, however delays are occasionally inevitable due to unforeseen factors.
During this epidemic, please allow extra delivery time as there are staff shortages over all of England.
Returns
If you are not 100% satisfied with your goods upon receipt please contact us by e-mail or telephone within 7 working days and we will replace or refund the item as appropriate. Should you wish to return an item to us, you do so at your own cost.
Your statutory rights are not affected.
Calbourne Water Mill Customer Services
Telephone: 01983 531227 (lines open 10am-1pm, 5 days a week)
Address:
Calbourne Water Mill
Newport Road, Calbourne
Isle of Wight
PO30 4JN
E-mail: sales@calbournewatermill.co.uk