Delivery To UK Mainland Only
UK delivery up to 15kg – £11.20
Orders weighing over 15kg can not be delivered during this time
Please contact us if you live outside mainland UK and we will quote for delivery to your area
Delivery Times
We aim to dispatch your internet shop order within 3-5 working days, however please allow 5 working days for arrival depending on the destination. Deliveries are sent with a carrier. We make every effort to deliver goods within the estimated timescales above, however delays are occasionally inevitable due to unforeseen factors.
Returns
If you are not 100% satisfied with your goods upon receipt please contact us by e-mail or telephone within 7 working days and we will replace or refund the item as appropriate. Should you wish to return an item to us, you do so at your own cost.
Your statutory rights are not affected.
The Water Mill Customer Services
Telephone: 07922 177 073 (lines open 10am-1pm, 5 days a week)
Address:
The Water Mill
Newport Road, Calbourne
Isle of Wight
PO30 4JN
E-mail: sales@calbournewatermill.co.uk

